System Administrator
About NCBA Group PLC
NCBA Group PLC is a leading full-service financial institution in East Africa, formed from the 2019 merger of NIC Group and Commercial Bank of Africa (CBA). Headquartered in Upper Hill, Nairobi, the bank is renowned as a market leader in corporate banking, asset finance, and digital banking
Description
Qualifications
Key Accountabilities (Duties and Responsibilities)
Systems Architecture 20%
Planning and Designing of the Servers, Storage, Windows, Microsoft Office 365
Virtualization (VMware/Hyper-V) and Data Center requirements as per the business plan and technology.
Ensure that servers and Data Centres are properly monitored and administered.
Systems Configuration/Deployment 20%
Installation/configuration of Servers, Storage, Windows, Microsoft Office 365
Monitoring and Capacity Planning as per the IT Polices/ Standards
Provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.
Systems Support/Patch Management 20%
Support, Maintenance. Patching & Administration of servers (both physical and virtual), including hardware, OS (Windows), 3PAR Storage and Microsoft products.
Active Directory/Group Policy Management 10%
Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.
Project Management 10%
Assist in implementation of projects related to Servers, Storage, Windows, Backup & monitoring in accordance with Bank’s requirements
Monitor capacity & performance of the group servers to ensure optimum efficiency
Business Continuity 10%
Disaster readiness is maintained as agreed and ensures regular DR exercises are done
Assist in the development of a Business Continuity Plan for the IT Infrastructure of the bank.
Support of IT Strategy 10%
Effectiveness of integration of IT infrastructure blueprint with the bank’s business direction
Contribute to effectiveness of system administration (policy, controls & infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access
Support other areas where necessary (On-prem, Hybrid and Cloud instances)
Job Specifications
Academic:
Bachelor’s Degree in Computer Science, Information Technology or related field.
Professional:
Professional qualifications in IT e.g. ITIL, MCSE, A+, MCITP, MCP, VCP, RHCSA and Other relevant professional qualifications in IT field would be added advantage.
Project Management certification and experience is preferred e.g. PRINCE2, PMP
Cloud Administration – Azure, Oracle, Kubernetes, AWS certifications
Desired work experience:
Minimum 4 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization
Experienced in Windows Enterprise servers and UNIX systems.
Hyper-V/VMware or other virtualization platforms
HP Server Platforms (rack mount and blades)
PowerShell scripting
MS System Centre (SCCM, SCOM) Configuration
Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services
