Graduate Engineers

Key Responsibilities:

• Monitor telecom network performance (Core, Transmission, Radio & IP)

• Perform first-level fault monitoring, analysis, and escalation

• Respond to network alarms and service outages within defined SLAs

• Update incident tickets and prepare daily network performance reports

• Support preventive and corrective maintenance activities

• Provide first-line technical support for enterprise and consumer telecom services

• Troubleshoot connectivity, voice, data, and service quality issues

• Liaise with Network Operations Centre, Field Operations, and Planning teams for issues resolution

• Maintain accurate records on faults and customer communication

• Support service assurance and customer experience initiatives

• Assist in radio, transmission, or core network planning activities

• Support capacity planning, network optimization, and rollout projects

• Analyse network performance data and prepare planning reports

• Assist with site planning, documentation, and network inventory updates

Minimum Qualifications Required Skills & Competencies:

• Bachelor’s degree in Telecommunications Engineering, Electrical & Electronic Engineering, Computer Engineering, or IT

• Fresh graduates or candidates with up to 1 year experience with CCNA/CCNP qualifications

• Basic understanding of telecom networks (LTE, 5G, IP/MPLS, Fibre)

• Familiarity with network monitoring tools or ticketing systems is an added advantage

• Strong analytical and problem-solving skills

• Willingness to learn and work in a 24/7 operational environment

• Good communication skills and ability to work in teams

• Basic computer skills (MS Office, reporting tools)

What We Offer:

• Structured graduate training and on-the-job mentorship

• Exposure to live telecom networks and modern technologies

• Career development opportunities

• A supportive, diverse, and fast-paced workplace