IT Disaster Recovery Specialist
About World Vision International
is an evangelical Christian humanitarian aid, development, and advocacy organization.
Description
Qualifications
QUALIFICATIONS:
Bachelor’s degree in information technology, Computer Science, Engineering, or related field • ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage
Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable
5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles
Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments
Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)
Experience defining and operationalizing RTO / RPO for critical services
Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution
Exposure to hybrid environments (cloud + on-prem infrastructure)
Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).
This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. It involves continuous collaboration with global teams across various time zones. The position requires ability and willingness to travel domestically and internationally if needed.
Technical & Functional Skills
Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)
Experience designing DR architectures including failover, geo-redundancy, and backup strategies
Knowledge of infrastructure resilience across compute, storage, network, and identity layers
Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments
Familiarity with cybersecurity incident response and ransomware recovery integration
Experience with dashboards, reporting, and DR readiness tracking
Core Competencies:
Strong analytical thinking with ability to assess recovery risk and design mitigation strategies
Structured, process-driven mindset with focus on governance, documentation, and audit readiness
Strong collaboration across infrastructure, cloud, security, and application teams
Ability to lead calmly and decisively during incident recovery scenarios
Continuous improvement mindset with focus on resilience, readiness, and operational maturity
Customer-focused approach, ensuring minimal business disruption and reliable service recovery
CONTINUATION OF MAJOR RESPONSIBILITIES:
DR Strategy, Framework & Governance
Define and maintain enterprise DR policies, standards, and governance framework
Establish and refine RTO/RPO targets aligned to business criticality
Ensure DR documentation is audit-ready and integrated with ITSM processes
Align DR practices with business continuity strategy
DR Architecture & Implementation
Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments
Implement failover, geo-redundancy, and backup strategies
Embed DR requirements into solution architecture and project delivery
Evaluate DR tools and vendor capabilities.
Testing, Exercising & Validation This includes but not limited to the following:
Plan and execute DR drills, failover tests, and tabletop exercises
Validate RTO/RPO compliance for critical systems
Document outcomes and track remediation actions
Drive continuous improvement based on test results.
Incident Recovery & Coordination
Act as technical authority during major incidents and recovery scenarios
Coordinate recovery across infrastructure, cloud, and application teams
Maintain DR runbooks and recovery playbooks
Support PIR and integrate lessons learned.
Stakeholder Enablement & Reporting
Train teams on DR practices and readiness
Engage business stakeholders on recovery requirements
Maintain DR dashboards and reporting
Collaborate with security, cloud, and platform teams.
