is one of East Africa’s largest consumer goods manufacturers, specializing in edible oils, fats, hygiene products, and personal care items.
Description
Diploma or Degree in Information Technology, Computer Science, Networking, or a related field.
Strong understanding of networking, operating systems, hardware, software, and ICT infrastructure.
Experience in ICT support, troubleshooting, and service desk operations.
Knowledge of LAN/WAN environments, Wi-Fi technologies, endpoint security, and backup systems.
Ability to diagnose and resolve technical issues efficiently.
Strong documentation, communication, and customer service skills.
Ability to prioritize tasks, manage incidents, and work within service level agreements (SLAs).
Commitment to data security, confidentiality, and continuous improvement.
Qualifications
Diploma or Degree in Information Technology, Computer Science, Networking, or a related field.
Strong understanding of networking, operating systems, hardware, software, and ICT infrastructure.
Experience in ICT support, troubleshooting, and service desk operations.
Knowledge of LAN/WAN environments, Wi-Fi technologies, endpoint security, and backup systems.
Ability to diagnose and resolve technical issues efficiently.
Strong documentation, communication, and customer service skills.
Ability to prioritize tasks, manage incidents, and work within service level agreements (SLAs).
Commitment to data security, confidentiality, and continuous improvement.
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