Supervisor, Network Technologies
About SBM Bank Kenya
SBM Bank Kenya, a subsidiary of Mauritius-based SBM Group, is a leading, regulated financial institution that entered the Kenyan market in 2017. It serves retail, SME, and corporate clients through over 30 branches, extensive digital banking (Mfukoni app), and ATM networks, focusing on innovation and cross-border trade across the Indian Ocean Rim
Description
Qualifications
Education, Knowledge, Skills and Experience Required
University degree in Computer Science or an IT related field.
Certifications Required:
Advanced Diploma in Telecommunication/Electronics Engineering
Cisco Certified Network Professional.
CCNA minimum requirement or equivalent experience.
Experience and Skills
Minimum of 3 years’ proven experience as a Network Administrator or similar role.
Knowledge of system security and data backup/recovery.
Experience with various operating systems and platforms.
Resourcefulness and strong problem-solving aptitude.
Excellent communication skills.
Knowledge of CIS standards is mandatory.
Fluency in spoken and written English.
Good integrity, positive attitude, helpfulness, high commitment, competence, and motivation.
Proven experience as a System Administrator or similar role.
Knowledge of intrusion detection systems and data backup/recovery.
Familiarity with various operating systems and platforms.
Strong writing skills with the ability to produce concise and organised reports.
Understanding of business concepts, tools, and processes required for sound decision-making.
Strong communication and interpersonal skills.
Strong troubleshooting and change management skills.
Issue management and problem resolution skills.
Competencies Required
Technical Competencies
Experience in network appliances such as Fortinet, Huawei, and Cisco.
In-depth knowledge and experience with Microsoft Windows Server, Unix/Linux, and AIX Operating Systems.
Awareness and understanding of business requirements of IT.
Willingness to keep up to date with developments in technology.
Commitment to Continuing Professional Development (CPD).
Interpersonal Competencies
Goal focused and able to identify business opportunities.
Builds networks and maintains strong relationships.
Able to manage and influence others to achieve results.
Passion and drive to achieve results under difficult circumstances.
Pleasant and able to relate well in diverse social setups and teams.
Upholds high standards of professionalism, integrity, and respect for others.
Management and Leadership Ability
Capacity to influence decisions at various levels.
Communicates effectively.