AI Operations Lead
About M-Kopa
M-KOPA was founded in 2010 on the idea that combining digital micropayments with GSM connectivity could provide affordable access to life-enhancing products. Since then, we’ve built a financial platform that has deployed over $1.5 billion in credit and enabled over 5 million customers across five countries - Kenya, Uganda, Nigeria, Ghana and South Africa - to own quality smartphones, access digital services and progress towards their financial goals.
Description
Qualifications
Technical Environment 💻
AI & Agentic Frameworks: Claude, Claude Code, Anthropic tooling, LangChain, MCP, Google ADK (or similar agentic tooling)
Automation & Prototyping: Scripting, workflow tools, AI-assisted development, rapid prototyping (Vercel/Railway)
Enterprise Tooling: Identity automation (Entra), internal platforms, Notion, HiBob integrations
Existing Foundation: Twelve months of Claude, Notion, HiBob, and Entra automations already running in production
Our Approach
Build, don’t just advise — this is a hands-on team that ships working automations and agents
Prove the value, then expand — start with two engineers, demonstrate impact, grow from there
Product-focused mindset — treat internal teams as customers and build tooling that works
Cut through the hype — evaluate emerging AI tools on practical value, not marketing buzz
What You Need
We’re looking for someone with a strong technical background and product-focused. You won’t be building models – we have Data Science teams for that. You’ll be building agents, shipping automations, and leading a team that makes M-KOPA’s internal operations smarter and faster.
Required Experience:
Hands-on experience building automations — scripting, workflow tools, or AI-assisted development
Hands-on experience building agents using agentic frameworks — LangChain, MCP, Google ADK or similar
Background in enterprise tooling — rapid prototyping tools (Vercel/Railway), identity automation (Entra), or internal platforms
People leadership experience — you’ve led or mentored engineers and can own a team’s delivery and development